Terms and Conditions
Welcome to PlainSideGateway's online ordering platform. By accessing or using this site at plainsidegateway.site you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the site. The terms may change from time to time; continued use constitutes acceptance of any revised terms.
Use of the site
You may access the site for personal, non-commercial use only. You agree not to misuse the site, circumvent security, or attempt to interfere with the performance or integrity of the site. Any attempt to violate these terms may result in termination of access without notice.
Ordering and payment
All orders placed through the site are subject to availability and confirmation. We reserve the right to reject or cancel any order at any time. Prices are displayed in £ and include all applicable taxes unless stated otherwise. Payment is due at the time of order. We accept accepted payment methods as described on the checkout page. If a charge is disputed or a payment fails, the order may be canceled.
Delivery and pickup
Delivery times are estimates and depend on order details, location, and compliance with these Terms. Deliveries are performed to the address provided by you. For pickup orders, you must present the order confirmation for collection. The delivery area covers locations within WC2H 9LT and surrounding areas as determined by PlainSideGateway from London, United Kingdom with street or area: 43 Pizza Street.
Menu and dietary notes
Our menu is subject to change without notice. We strive to provide accurate information about ingredients and allergens, but we cannot guarantee complete accuracy. If you have dietary restrictions, please contact us before placing an order. For beverages, we offer juices options such as juice and lemonade instead of any ic beverages.
Returns, refunds, and credits
We aim to satisfy customers, but refunds and credits are granted at our sole discretion. To request a return or refund, contact +44 20 7946 0123 with your order details. Refunds will be issued using the original payment method unless otherwise agreed. Delivery charges may be non-refundable where applicable.
Intellectual property
All content, logos, and designs on the site are the property of PlainSideGateway or its licensors. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
Limitation of liability
To the fullest extent permitted by law, PlainSideGateway and its affiliates disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose. In no event shall PlainSideGateway be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with these terms or your use of the site or orders placed.
Privacy
Our Privacy Policy explains how we collect, use, and protect your information. By using the site, you consent to the collection and use of information in accordance with that policy.
Governing law and dispute resolution
These Terms are governed by the laws of United Kingdom, with London as the principal place of business. Any disputes arising from or related to these Terms shall be resolved through good faith negotiation, and if unresolved, through the courts of WC2H 9LT at London or via arbitration in London, United Kingdom.
Changes to the terms
We may modify these Terms at any time. We will post the updated Terms on the site and update the “Last updated” date. If you continue to use the site after changes, you accept the revised terms.
Contact
For questions about these Terms, please contact PlainSideGateway at plainsidegateway.site or via phone at +44 20 7946 0123.
Last updated: 2025-10-06